Privacy Policy
Effective Date: November 17, 2023
Pristine Paws (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information.
This Privacy Policy explains how information is collected, used, and safeguarded when you visit
PristinePaws.pet or use our services.
By using our website or services, you consent to the practices described in this policy.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name
- Address (billing and service location)
- Email address
- Phone number
- Pet information (such as names or service notes)
- Gate access or yard details
If you purchase services, we may collect billing and payment information. Payment data is used solely to
process transactions and is handled securely.
We may also collect limited, non-identifying data such as browser type, IP address, and pages visited
to improve website performance and user experience.
How We Use Your Information
- Provide and manage our services
- Communicate with you about scheduling, billing, or service updates
- Respond to inquiries and customer support requests
- Improve our website and offerings
- Send service-related or promotional communications (you may opt out at any time)
Sharing of Information
Pristine Paws does not sell or rent your personal information.
We may share information with trusted third-party providers only as necessary to:
- Process payments
- Provide customer support
- Send communications
- Analyze service performance
We may also disclose information if required by law or to protect the rights, safety, or property of
Pristine Paws or others.
Cookies & Tracking
Our website may use cookies to enhance functionality and improve your browsing experience.
You can modify your browser settings to decline cookies, though some site features may not function properly.
Email & SMS Communications
By requesting a quote or using our services, you may receive emails or text messages related to
scheduling, service updates, or promotions.
You may opt out at any time by clicking “unsubscribe” in emails, replying STOP to SMS messages,
or contacting us directly.
Data Security
We take reasonable steps to protect your personal information using industry-standard security measures,
including SSL encryption. However, no method of transmission over the Internet is 100% secure.
Children’s Privacy
Pristine Paws does not knowingly collect personal information from children under the age of 13.
Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data (subject to legal or operational requirements)
To make a request, contact us using the information below.
Contact Us
Pristine Paws
Email: CustomerService@PristinePaws.Pet
Phone: 727-999-9160
